Privacy Policy & Data Notice
This Privacy Notice is issued by TheFitHab Fitness LLP (Trade Name: "TheFitHab") in strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of the Republic of India.
Under Indian data protection laws, you are the "Data Principal" and TheFitHab Fitness LLP acts as the "Data Fiduciary". We process your digital personal data only with your explicit, informed consent for specified personal training packages, home visits, outdoor sessions, and online coaching. You retain the absolute statutory right to access, correct, erase your personal data, or withdraw consent at any time.
01Identity of the Data Fiduciary
The entity determining the purpose and means of processing your personal data is:
02Itemized Categories of Personal Data We Collect
In compliance with Section 5 of the DPDP Act, we only collect digital personal data that is strictly necessary for our personal training and fitness coaching services:
Full name, email address, telephone number, residential address (for Home PT visits), and preferred training location.
Selected training package, transaction ID, payment status, and amount paid. We do not store credit/debit card PINs or CVV numbers on our servers.
Voluntarily provided workout goals, past injuries, physical activity readiness declarations, and trainer notes for coaching customization.
IP address, browser type, device identifiers, and essential session cookies necessary for website security and authentication.
03Specified Purposes of Data Processing (Section 6)
We process personal data solely for the following specified, legitimate purposes:
- Facilitating 1-on-1 Home PT session scheduling, trainer dispatch, and outdoor meetup coordination.
- Delivering digital training guides, customized workout plans, and nutrition coaching blueprints.
- Processing invoices, coaching package receipts, and verifying payment transactions.
- Responding to customer inquiries, support requests, and scheduling discovery consultations.
- Publishing client transformation stories and reviews only with prior express written consent.
- Ensuring network security, fraud prevention, and compliance with statutory Indian accounting laws.
04Your Statutory Rights Under the DPDP Act (Sections 11–14)
As a Data Principal, the law confers upon you the following inviolable rights:
05Consent Management & Withdrawal of Consent
Your consent is unconditional and voluntary. You may withdraw consent for data processing at any point by emailing privacy@thefithab.com. Upon withdrawal, we will cease processing your personal data within 72 hours, except where retention is strictly mandated by Indian taxation or financial auditing laws.
06Protection of Children's Personal Data (Section 9)
We prioritize the safety of minors:
- We do not knowingly collect personal data of individuals under 18 years of age without verifiable consent from their parent or lawful guardian.
- We never engage in tracking, behavioral monitoring, or targeted commercial advertising directed toward minors.
07Security Safeguards & Breach Protocol (Section 8)
To protect against unauthorized access, loss, or data breach, TheFitHab implements industry-grade technical and organizational safeguards:
- Encryption in Transit & at Rest: TLS 1.3 cryptographic protocols across all endpoints and encrypted PostgreSQL database storage.
- Strict Access Control: Role-Based Access Control (RBAC) ensuring only authorized administrative personnel and assigned personal trainers view relevant client notes.
- Breach Notification: In the unlikely occurrence of a data breach, we will notify the Data Protection Board of India and affected Data Principals promptly as stipulated by DPDP rules.
Statutory Grievance Redressal Officer (Section 8(10))
In compliance with Section 8(10) of the DPDP Act 2023, you may contact our designated Grievance Officer for privacy concerns, data deletion requests, or consent withdrawal:
If your grievance is not resolved satisfactorily within the prescribed timeline, you have the statutory right to escalate the matter to the Data Protection Board of India.